FAQ's

No, you can checkout as a guest. However, creating an account allows you to track your orders, save shipping details, and access exclusive offers.

Simply browse our products, add items to your cart, and proceed to checkout. Follow the secure payment process to complete your order.

Orders can only be modified or canceled within 12 hours of placement. After that, processing begins, and changes may not be possible.

All products listed as “Available” on our website are in stock. If an item is sold out, it will be marked as “Out of Stock” or unavailable for purchase.

Yes, we offer special pricing for bulk and wholesale orders. Please contact our sales team at 📧 sales@connectivehardware.com for a custom quote.

We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and secure online payment gateways. Bank transfers may be available for bulk orders.

Yes, all transactions are encrypted and processed through secure payment gateways. We do not store your card or banking details on our servers.

Our store prices are displayed in GBP (£). International customers can pay using their card, and the amount will be converted by their bank at the current exchange rate.

Currently, we do not offer Cash on Delivery. All orders must be prepaid through our secure checkout system.

Yes, after completing your payment, you will receive an order confirmation email with your payment receipt and order details.

Once your order has been dispatched, you will receive a confirmation email with a tracking number and courier details. You can track your order directly on the courier’s website.

You can request order changes or cancellations within 12 hours of placing your order. After processing begins, cancellations may not be possible.

You can return items within 14 days of delivery if they are unused, in original packaging, and in the same condition as received. Certain products, such as clearance or custom orders, may not be eligible.

To request a return, contact our support team at 📧 support@connectivehardware.com with your order number and reason for return. We’ll guide you through the process.

Refunds are processed within 7–10 business days after we receive and inspect the returned item. The amount will be credited back to your original payment method.

• Browse our products and select the items you want.
  
• Add them to your shopping cart.
  
• Proceed to checkout, enter your shipping and billing details, and confirm payment.

• Once your order is placed, you will receive an email confirmation with your order number and details.

• Orders are processed within 1–3 business days (excluding weekends and holidays).
  
• We’ll prepare your items for safe and secure delivery.

• After dispatch, you’ll receive a tracking number by email.
  
• You can track your order through the courier’s website until delivery.

• Orders can only be changed or canceled within 12 hours of placement.
  
• After processing begins, modifications may not be possible.

For order-related queries, contact us at 📧 support@connectivehardware.com